Job | Mega Walk-in Interviews for Process Associate at JK Technosoft

The sender of this email is registered with Naukri.com as JK Technosoft Ltd. To respond back directly to the Employer, please click on Reply button, or send an email to tripti.narang@jktech.com     Dear Candidate, You are receiving this mail because the recruiter considers your profile to be suitable for the following job opportunity posted on Naukri.com, and would like you to apply for the job. The details of the job are the following:     Apply Now     Job Synopsis     Mega Walk-in Interviews for Process Associate at JK Technosoft Company:   JK Technosoft Ltd Experience:   0 to 1 yrs Salary:   INR 1,25,000 - 1,50,000 P.A Location:   Gurgaon     Job Description     Job Description: Person would be responsible for simple to medium complexity adjustments, for grievance handling, documentation and operations. Salary Offered: 1.50 CTC + Cab Service (Both sides) + Fixed Sat/Sun Off + Free Meals. Eligibility Criteria: Qualification: Graduate (Result awaited candidates cannot apply) B.com, B.com Hons, B,A., B.A Hons, B.sc, BBA, B.Ed, Degree in Vocational Courses. Job Location: Gurgaon. Level of Experience Required: 0-6 Months. Freshers are most welcome. Skills/Knowledge Strong analytical and problem solving skills Strong Math Skills Strong written and verbal communication skills are mandatory. Strong commitment to customer service and quality Excellent Keyboard Skills Strong research and follow-up skills Proven ability to successfully cope in a fast-paced, demanding environment Proven ability to work independently and in a team environment Key Responsibilities Area: Process Member and Plan updates within established service and quality standards. Manage and update Member and Plan data on multiple systems Enter new member data into excel and enrolment forms Investigate and problem solve discrepancies Meeting and exceeding client defined service level metrics on timeliness and accuracy Processes customer requests in a timely and accurate manner Communicates with customers through written and oral correspondence Provides follow up on requests that cannot be immediately resolved Escalates issues to management when needed Maintains flexibility in a high speed, demanding team environment Identifies process improvements to increase efficiencies and streamline processes Actively participates in departmental team meetings and other open forums Assists with department projects and initiatives as needed Using PC application and functions such as Excel and Word to update and load data sets Creating and monitoring the processing checklists and calendars. Walk-in Interviews will be conducted from Tuesday 2nd June to Thursday 4th June 2015 from 10am to 2pm. Interested Candidates can directly come along with their Resumes. At the Address: JK Technosoft Ltd. (India | UK | USA) F-3, Sector-3, Noida near Sector-16, Metro Station. Contact Person- TriptiNarang Regards, Tripti Narang Salary:   INR 1,25,000 - 1,50,000 P.A Role:   Associate/Senior Associate -(NonTechnical) Role Category:   Voice Industry Type:   BPO / Call Centre / ITES Functional Area:   ITES, BPO, KPO, LPO, Customer Service, Operations Keywords:   Problem Solving, analytical skills, Mathematical skills, Grievance Handling, Client Management, Client Interaction     Desired Candidate Profile     Education:   (UG - Any Graduate - Any Specialization, B.Com - Commerce, B.Sc - Any Specialization, B.A - Any Specialization, B.Arch - Architecture, B.B.A - Management, B.Ed - Education, BHM - Hotel Management) AND (PG - Any Post Graduate - Any Specialization, Post Graduation Not Required) AND (Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)     Company Profile     JK Technosoft Ltd     http://www.jktech.com     JK Technosoft (JKT) is a global software & solutions company that is driven by the simple yet powerful tenet of providing 'total customer satisfaction'. A valuable asset of the JK Organization, one of India's largest industrial groups with an annual turnover exceeding US$ 4 billion, JKT is at the leading edge of comprehensive IT services & solutions. JKT offers a wide breadth of services across the entire Information Technology spectrum including Enterprise Solutions, Progress Consulting, Application Management, Product Management, Independent Testing and Professional Services. Its exceptional and exhaustive domain expertise in verticals such as automotive, healthcare, consumer goods and cement has nurtured an exclusive client roster spread across Europe, US, Australia and Asia-Pacific. Since its inception in 1994, JKT has achieved exceptional growth. Over 650 top rung professionals, ISO 9001 & ISO 27001 certifications, development centers in Noida (Delhi/NCR) and Bangalore, a sales office in Mumbai, and 100% subsidiary companies based in UK and US â�� are testimony to this. JKT has established a separate subsidiary, JKT Consulting (JKTC) to provide consulting and implementation services to selected industry verticals. JKTC provides end-to-end business solutions to both Indian as well as global clients, bringing in high value consulting, technology implementation & education solutions. The focused industry verticals are Retail, Consumer Goods, Healthcare and Cement. JKT is SAP Service, Channel & Education partner.           Regards, Tripti Narang JK Technosoft Ltd http://www.jktech.com Apply Now     Is this job relevant to you?  Yes  No     Your feedback would help us in sending you the most relevant job opportunities     Disclaimer:     The sender of this email is registered with naukri.com as JK Technosoft Ltd (wasim.haider@jktech.com, JK Technosoft Ltd., F-3, Sector-3,, Noida -201301 (U.P.), NOIDA, Uttar Pradesh - 201301) using Naukri.com services. The responsibility of checking the authenticity of offers/correspondence lies with you. 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