Job Alert - TimesJobs The sender of this email is registered with TimesJobs.com as Convergys India Services Pvt. Ltd. Interested Reply Now Customer Support Associate / Sr. Customer Support Associate Job Description: - Inbound Customer Service / Upselling.Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. Roles & Responsibilities: -? Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. ? Clarify customer requirements; probe for and confirm understanding of requirements or problem. ? Support customers across Telecommunication, Financial Services & Healthcare vertical.? Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. Candidate Profile-? Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience. ? BE/Btech freshers are not eligible.? Excellent verbal and written communication skills.? Flexible with 24/7 Environment.? Salary up to 26.5K take home & attractive Incentives amount.Additional Benefits- ? Two way A/C cabs. (Convergys was awarded for best in industry transport service).? Medical insurance worth 1 lakhs.? Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs? Gratuity? Education Assistance plan ? Annual entitlement of up to INR 24,000. ? Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories. Technical Support Associate / Sr. Technical Support AssociateJob Description: - Inbound technical Support.Interface with customers via inbound or outbound calls or the Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.Roles & Responsibilities: ? Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. ? Clarify customer requirements; probe for and confirm understanding of requirements or problem. ? Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.? Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.Candidate Profile-? Any Graduate fresher OR undergraduate / drop out / pursuing with 6 months international calling experience. ? BE/Btech fresher?s are not eligible.? Excellent verbal and written communication skills.? Flexible with 24/7 Environment.? Salary up to 26.5 K take home & attractive Incentives amount.Additional Benefits- ? Two way A/C cabs. (Convergys was awarded for best in industry transport service).? Medical insurance worth 1 lakhs.? Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs? Gratuity? Education Assistance plan ? Annual entitlement of up to INR 24,000. ? Employee / corporate discounts at majority of retail chains / hospitals / laboratories. For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address nearest to you location:-Walk in to Convergys Direct Hiring Center:South Delhi:? 4B, 1st floor, Taimoor Nagar, New Friends Colony, Opp. to Taimoor Nagar Gurudwara. Contact Isha Kapoor @ 8826295813.Get the best start to your career with world-class communication training, coaching and support. Convergys has the best in industry transport facility and all employees get home-pick & home-drop facility. For excellent career-growth opportunities & best-in-industry salary package. Join CONVERGYS Today! Interested Reply Now You are receving this mail against your profile on TimesJobs Experience : 1 Years CTC : NOT SPECIFIED Preferred Location : Jalandhar, Delhi/ NCR Functional Area : Architects / Interior Designing / Naval Arch. Specializations : Interior Designer Skills : 3ds max, Civil Design, AutoCAD, Photoshop, Architectural Design, AutoCAD Architecture, Rendering, Architectural Drawings, CAD, Interior Design, Vray, 3D Modeling,Adobe Premiere Update Profile Is this mail relevent to you Yes | No Your feedback would help us in sending you the most relevent job You have received this mail because you are a registered user of Timesjobs.comNote: For your privacy and protection, please do not forward this mail to anyone as it allows you to get automatically logged into your account. Disclaimer : - The sender timesnfc12 of this email is registered with timesjobs.com as (kirpadyal.gupta@convergys.com, Delhi ) and has accessed your resume on TimesJobs.com. 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